ESG: SOCIAL - CONTINUOUS IMPROVEMENT
Continuous improvement and quality in our management system
We work with different stakeholders to promote a culture of shared learning, as well as the highest levels of quality, operational excellence and compliance.
QUALITY MANAGEMENT
The quality of what we do, our hallmark
Quality assurance is a basic principle of everything we do, improving every day in our processes.Â
Our path to excellence is to ensure that the supply of quality products and services meets the needs of our customers in the agricultural and industrial sectors. As a result, since 1997, our main production sites have been certified according to ISO 9001.
A WAY TO ACT
Our group's quality management system is conceived as a way of acting rather than as an objective to be achieved.
At Fertiberia, we understand quality as expert knowledge and acceptance of the obligations and expectations of our stakeholders. Their objectives are:
Guarantee quality
Ensure integrated quality as a basic principle of our group so that the appropriate management mechanisms are in place to guarantee smooth operation and continuous improvement.
Fulfil all expectations
Meet and exceed the expectations of our customers and other interested parties by fulfilling their requirements and expectations.
Raise awareness among all those involved
Make our staff as well as third parties aware of the need to fulfil the objectives set for integrated quality, with the involvement of all parties, developing a mentality of constant improvement and establishing training and updating plans so that employees have the necessary skills to carry out their functions.
Improve continuously
Continuous improvement of the management system, our practices, our processes and services and our performance. To this end, we must ensure that we have the technical and human resources necessary to achieve our objectives.
We collaborate and partner with different stakeholders (shareholders, customers, local communities, authorities and national and international associations) to promote a culture of shared learning, transparency, honesty, compliance and evaluation of effectiveness.
Comply with the most comprehensive requirements and controls.
The products manufactured by our group meet regulatory requirements, as well as those demanded by the market. The physical (granulometry, humidity or hardness) and chemical (nutrient content) qualities are guaranteed by exhaustive controls carried out in the laboratories of each factory.
